Privacy Policy – taxisecretary.com

At Taxi Secretary, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and business information when you use our subscription service for taxi drivers.

Information We Collect

Personal and Business Information: We collect only the information necessary to provide our services, including your name, email address, phone number, and business details (e.g., taxi license number, payment details) when you subscribe to our service.
Communication Messages: We store all communication messages exchanged through our platform, including those sent via email or WhatsApp, to ensure continuity of service and for record-keeping purposes.
Usage Data: We may collect information about how you interact with our app, such as IP addresses and device information.

How We Use Your Information

To provide and manage your subscription service, including account setup and billing.
To communicate with you regarding your account or inquiries, using the messages we store.
To comply with legal obligations under the laws of England, UK, and ensure the security of our platform.

Data Sharing

We do not share your personal or business information with third parties except:

With your consent.
To comply with legal requirements under the laws of England, UK.
With trusted service providers (e.g., payment processors) who are bound by confidentiality agreements.

Data Retention

We retain your personal and business data only for as long as necessary to provide our services or as required by law. Typically, data is retained for 5 years after your last interaction with us. Communication messages are stored indefinitely unless you request deletion.

Your Rights

You have the right to:

Access, correct, or delete your personal data.
Opt out of marketing communications.
Contact us at contact@taxisecretary.com or via WhatsApp at +441782901202 for any privacy-related requests.

Security

We use industry-standard encryption and security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.